ÁREA: 02. Logistics and Supply Chain Management

RESUMO:
In developing markets, income distribution and purchasing patterns are different from developed markets. One feature of developing markets is the presence of small family markets called ?nanostores?. This article analyzes the management of the unprocessed perishable food supply chain from the standpoint of nanostore owners. To achieve the proposed objective, first a literature review about supply chain management and nanostores was performed. Then, using a qualitative approach, a script of interviews was elaborated. Semi-structured interviews were conducted with the owners of four nanostores. After that, the interviews were analyzed by the content analysis methodology. The results of this study point out the importance of developing researches about nanostores in countries such as Brazil, as it is considered a market to be explored, characterized by precarious supply chain management. These results were evidenced by both the literature review and the practices reported in the interviews, although studies are still needed to better characterize the country's scenario.

PALAVRAS-CHAVE:
retail logistics, nanostores, supply chain management.



DOI: 10.14488/ijcieom2020_full_0002_37231

AUTORES:

BIBIANA PORTO DA SILVA
UNIVERSIDADE FEDERAL DO RIO GRANDE DO SUL

TAÍS OLIVEIRA DA SILVA ALFONSO
UNIVERSIDADE FEDERAL DO RIO GRANDE DO SUL

RICARDO AUGUSTO CASSEL
UNIVERSIDADE FEDERAL DO RIO GRANDE DO SUL