01. Operations and Process Management
In the face of globalization and increased competitiveness, we can see the constant search of organizations for increasingly efficient production models. In the midst of this journey, the practices of the Lean Manufacturing System have been progressively consolidated in the industrial context, making the search for significant incremental results challenging. In this sense, the implementation of emerging technologies and innovations from Industry 4.0 (I4.0) emerges as a potential alternative for achieving effectively lean and integrated manufacturing. Although there are studies focused on models of maturity in these contexts, there are still few that deal with the procedural dimension that encompasses the evaluation flow and the practical application involving joint steps of both domains. Thus, this study aims to survey the existing evaluation processes in the domain of Lean Manufacturing and I4.0 in the proposal of an integrated, cyclic and flexible roadmap that guides organizations in their maturity assessments and respective decision making. strategic. The model was based on the Business Process Model and Notification (BPMN), having practical application in a metalworking industry through suggested maturity models. For Industry 4.0, the results reveal the organization's maturity level as Survivor. The solutions that would best address the organization's current weaknesses over Lean were: Cloud Technologies (11.86%) and Mobile Technologies (10.44%). The results obtained were consistent with the reality of the organization and indicate the applicability of the model to support the organizational evaluation in the Lean and I4.0 dimensions.
PALAVRAS-CHAVE: lean manufacturing; industry 4.0; bpmn, evaluation roadmap