Proceedings IJCIEOM – International Joint Conference on Industrial Engineering and Operations Management


ICIEOM2020_FULL_0002_37437

TOWARD THE DEVELOPMENT OF SALES AND OPERATIONS PLANNING (S&OP) CAPABILITIES: META-CHARACTERISTICS OF A TAXONOMY


ÁREA: 02. Logistics and Supply Chain Management

RESUMO:
Sales and operations planning (S&OP) is a crucial process that can benefit organizations in achieving a competitive advantage. Previous studies have shown that a successful implementation of S&OP requires more than just capital investment into technology. This research draws on established theories to propose meta-characteristics for a classification of S&OP. The utilized methodology follows the taxonomy development process by Nickerson et al. (2013) and represents the first step towards a complete taxonomy. This study rigorously works through the literature of the resource-based view, dynamic capabilities view, and ambidexterity to lay the foundations for a theoretically found taxonomy. The consideration of dynamic capabilities in the context of S&OP opens the opportunity for further research on S&OP agility. As this study only represents the first out of seven development steps, the research's explanatory power remains to be validated. The study is the first of its kind to attempt to join S&OP with the founded theories, namely the resource-based view and the dynamic capabilities view, and to propose a classification for the attributes of S&OP that support firms in facing their competitive advantage.

PALAVRAS-CHAVE:
sales and operations planning, resource-based view, dynamic capabilities, ambidexterity, taxonomy



DOI: 10.14488/ijcieom2020_full_0002_37437
AUTORES:

FRÉDÉRIC NIKO PATRICE NICOLAS
UNIVERSITY OF MÜNSTER

ANTONIO MARCIO TAVARES THOMÉ
PONTIFICAL CATHOLIC UNIVERSITY OF RIO DE JANEIRO

BERND HELLINGRATH
UNIVERSITY OF MÜNSTER






ISSN ENEGEP: 23183349 / ISSN ICIEOM: 23178000


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