ÁREA: 02. Logistics and Supply Chain Management
RESUMO:
This study is a systematic review of the literature on the results of supply chain 4.0, considering the recent process of Digital Transformation suffered by companies. In addition, the study aims to identify the main tools used by companies and the results obtained by them in the various sectors of Industry. Therefore, this research aims to fill the knowledge gap of the results of Supply Chain 4.0 and develop a framework that synthesizes the subject. The systematic review of the literature was structured in three phases. In the first phase, or planning phase, the keywords were established, while in the second phase, sorting, extraction, synthesis and data analysis of the results obtained were carried out. Finally, the third phase presents the content analysis in a structured way. As a first result, 31 concepts divided into 5 categories were identified by the content analysis. This categories are: ?Digital Technologies?, ?HR Management 4.0?, ?Lean and Agile Management?, ?Strategic and Environmental Management? and ?Supply Chain 4.0 Results?. As a second result, a framework was generated from these concepts and categories, indicating the relationship between them and how a company can implement supply chain 4.0.
PALAVRAS-CHAVE: supply chain 4.0, digitization, results
DOI:
10.14488/ijcieom2020_full_0002_37445